Terms and Conditions

About Socotra Dose:
We offer tours to Socotra Island that are designed for nature enthusiasts, adventure seekers, and cultural explorers. Join us for an unforgettable journey through pristine beaches, breathtaking limestone caves, and the lush dragon blood tree forests.

Product and Service Descriptions

Tour Overview
Discover Socotra’s captivating landscapes and culture on our 8-day, 7-night tours, exclusively for men aged 18 and above. These immersive tours offer a deep dive into one of the world’s most unique ecosystems.

  • Duration: 8 days, 7 nights

  • Fitness Level: Suitable for varied activity levels, balancing exploration and relaxation

  • Accommodation: Eco-friendly campsites for an authentic stay

  • Inclusions: On-island transportation, meals, and local guides

Day-by-Day Itinerary
Enjoy a carefully planned itinerary with guided hikes through scenic landscapes, cultural exchanges with local communities, and visits to iconic locations like Qalansiyah Beach, Homhil Protected Area, and Diksam Plateau.

Note: These tours are exclusively for men aged 18 and above to respect local cultural practices and ensure a respectful, comfortable experience for everyone.

Pricing and Currency Information

All prices are displayed in USD (United States Dollar) to make costs transparent for international travelers. For instance, an 8-day tour costs at least USD $3,800 and subject to change every season.

Customer Support and Contact Information

For questions about tours, bookings, or travel logistics, reach out via:

  • Email: hi@socotradose.com - response within 24 hours

  • Phone: +1 313-850-2992

  • Chat: Available Monday–Friday, 9 am to 5 pm EST on WhatsApp

Refund and Cancellation Policy

Non-Refundable Booking Policy
Bookings are non-refundable to support the local community and ensure high-quality experiences. This policy aids in resource allocation, environmental protection, and continuity of planned activities.

Qualifying Conditions for Rebooking or Transfer
While we do not offer refunds, we understand that unforeseen circumstances may affect travel plans. Qualifying circumstances for rebooking or transfer include:

  • Medical Emergencies: In cases of serious medical issues, customers may request a rebooking or transfer, subject to medical documentation and availability.

  • Family Emergencies: Critical family emergencies, such as the illness or passing of a close family member, may also qualify for rebooking or transfer with proper documentation.

  • Travel Disruptions: If flights to Socotra are canceled or significantly delayed due to factors beyond the customer’s control, rebooking or transfer options may be offered.

  • Environmental Conditions: Natural events rendering Socotra temporarily inaccessible or unsafe may qualify for rebooking or transfer.

Options for Rebooking or Transfer

  1. Rebooking: Apply your booking toward another available tour within 12 months of the original start date. Notify us via email at hi@socotradose.com at least 45 days before the scheduled tour.

  2. Transfer to Another Individual: Transfer your booking to someone who meets the tour’s age and participation requirements. The transfer must be completed within 12 months of the original tour start date.

Note: If rebooking or transfer arrangements are not completed within 12 months of the original tour date, the booking will be forfeited.

Legal and Export Restrictions

We strictly comply with international and local regulations to protect Socotra’s environment and heritage. Some items, such as certain cultural artifacts or plant products, cannot be exported. Our guides will inform you of any restrictions, and we appreciate your support in preserving Socotra’s unique ecosystem.

Privacy Policy
At Socotra Dose, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information.

1. Information We Collect

  • Personal Information: Includes name, email, phone number, and payment details.

  • Automatically Collected Information: Includes IP addresses, browser type, and interaction data through cookies.

  • Information from Third Parties: If you interact with us via third parties (e.g., booking platforms), we may receive additional information.

2. How We Use Your Information

  • Booking Processing: To confirm reservations.

  • Customer Support: To assist with inquiries and issues.

  • Service Improvements: To enhance services based on user patterns.

  • Marketing Communications: Only with your consent, we may send updates or promotions.

3. Legal Basis for Processing

  • Contractual Necessity: For fulfilling bookings.

  • Consent: For optional data collection or marketing.

  • Legitimate Interests: For improving services and site security.

4. Sharing and Disclosure of Information

  • Service Providers: For local guide and accommodation arrangements.

  • Legal Obligations: To comply with legal requests.

  • Business Transfers: In the event of a merger or acquisition.

5. Data Security

  • We use encryption and access controls to protect your data. However, no method of data transmission is entirely secure.

6. Data Retention

  • We retain personal data only as long as necessary for booking and compliance purposes.

7. Cookies and Tracking Technologies

  • Types of Cookies Used: Includes session cookies and persistent cookies.

  • Managing Cookies: You may delete or refuse cookies, though some features may not function properly.

8. International Data Transfers

  • Your data may be processed in locations outside your residence country with safeguards in place.

9. Updates to This Policy

  • We may update this Privacy Policy periodically.

10. Contact Information

  • For any inquiries or requests, contact us at hi@socotradose.com.

Terms of Promotions

  • Promotion Validity: Applies only to new bookings during specified periods.

  • Restrictions: Discounts cannot be combined or applied to group bookings.

Website Security and Payment Information

Payment Options
Secure payment via Visa, MasterCard, and American Express.

Security Commitment
We use HTTPS encryption and maintain PCI compliance for secure transactions.

Additional Terms and Conditions

Health and Safety Requirements
Tours involve physical activity; participants are responsible for ensuring they meet basic fitness standards. If you have health concerns, consult a doctor before booking. Socotra Dose is not liable for any medical issues during the tour.

Code of Conduct
All participants must adhere to cultural norms, environmental guidelines, and safety protocols. Failure to follow these may result in immediate removal from the tour without a refund.